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How to purchase Site-Specific AHU Parts and Spares

Call us on 01634 729 690

Before You Begin
  • Confirm the QR asset plate is visible and legible.
  • Have the correct physical AHU in front of you before ordering.
  • Ensure the reference number is read carefully and entered in full.
  • Check that internet access is available on the device being used.
Quick Overview
  • Locate the Buy Spares Here asset plate
  • Scan the QR code or open the portal manually
  • Enter the full 18-digit reference number.
  • Browse approved parts, select items and place the order
Parts available through the portal
  • Fans, Motors, Belts and Pulleys.
  • Filters, Panel, Bag, Hepa.
  • Dampers, Louvres.
  • Heating Coils, Cooling Coils , Electrical Heaters
  • Electrical, Isolators, Inverters.
  • Controls, Sensors, Actuators, Valves.
  • Replacement Panels
  • Hinges , Handles , Portholes Any Many More Accessories
Keep This Guide On Hand

Use the Buy Spares Here asset plate and the ECE Client Portal to identify and order AHU-specific replacement parts. This guide helps maintenance teams and operators purchase the correct components for the exact unit installed on site.

Video guide | 4 minutes 41 Seconds | Booklet included

Download Guide

Written Guide Overview

This written summary mirrors the booklet and gives users a quick reference to the key steps show in the video.

1
 Locate the Buy Spares Here plate on the fan section door or another prominent external access panel.
2
 Scan the QR code with a phone camera, or enter the portal address manually in a browser.
3
 Enter the full 18-digit asset reference and open the site-specific AHU page.
4
 Review the approved parts list, choose the required items, confirm quantity, and proceed to checkout with the correct delivery details.
What this guide covers
  • Accessing the portal from the QR plate.
  • Entering the 18-digit reference correctly.
  • Opening the site-specific AHU page.
  • Finding mechanical, controls and door hardware spares.
  • Adding items to basket and checking out.
  • Troubleshooting portal access issues.

Need further assitance?

If the portal does not load, re-check the internet connection, QR scan and 18-digit reference number. If access still fails, contact ECE support and quote the unit’s reference number. You can reach our team on 01634 729 690 or sales@eceuk.com.

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