Call us on 01634 729 690
How to purchase Site-Specific AHU Parts and Spares
Before You Begin
- Confirm the QR asset plate is visible and legible.
- Have the correct physical AHU in front of you before ordering.
- Ensure the reference number is read carefully and entered in full.
- Check that internet access is available on the device being used.
Quick Overview
- Locate the Buy Spares Here asset plate
- Scan the QR code or open the portal manually
- Enter the full 18-digit reference number.
- Browse approved parts, select items and place the order
Parts available through the portal
- Fans, Motors, Belts and Pulleys.
- Filters, Panel, Bag, Hepa.
- Dampers, Louvres.
- Heating Coils, Cooling Coils , Electrical Heaters
- Electrical, Isolators, Inverters.
- Controls, Sensors, Actuators, Valves.
- Replacement Panels
- Hinges , Handles , Portholes Any Many More Accessories
Keep This Guide On Hand
Use the Buy Spares Here asset plate and the ECE Client Portal to identify and order AHU-specific replacement parts. This guide helps maintenance teams and operators purchase the correct components for the exact unit installed on site.
Video guide | 4 minutes 41 Seconds | Booklet included
Written Guide Overview
This written summary mirrors the booklet and gives users a quick reference to the key steps show in the video.
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Locate the Buy Spares Here plate on the fan section door or another prominent external access panel. |
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Scan the QR code with a phone camera, or enter the portal address manually in a browser. |
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Enter the full 18-digit asset reference and open the site-specific AHU page. |
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Review the approved parts list, choose the required items, confirm quantity, and proceed to checkout with the correct delivery details. |
What this guide covers
- Accessing the portal from the QR plate.
- Entering the 18-digit reference correctly.
- Opening the site-specific AHU page.
- Finding mechanical, controls and door hardware spares.
- Adding items to basket and checking out.
- Troubleshooting portal access issues.
Need further assitance?
If the portal does not load, re-check the internet connection, QR scan and 18-digit reference number. If access still fails, contact ECE support and quote the unit’s reference number. You can reach our team on 01634 729 690 or sales@eceuk.com.