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How to access AHU Technical Information via Asset Tag
Before You Begin
- Ensure the asset tag plate is visible and legible on the AHU.
- Have a mobile phone or browser-enabled device available.
- Confirm internet access is available before scanning the QR code.
- Use the official ECE Client Portal only and keep the reference number private.
Quick Overview
- Locate the QR asset tag on the unit.
- Scan the QR code or open the portal manually.
- Enter the full 18-digit reference number.
- Access and download AHU-specific documentation.
Documents available through the portal
- Certified Drawing – DWG
- Certified Drawing – PDF
- 3D Model – DWG / IFC / STP
- Controls Philosophy
- Controls Wiring Diagram
- Controls Point List
- Installation, Operation & Maintenance Manual
- Recycling Manual
Keep This Guide On Hand
Use the AHU asset tag to access real-time, site-specific technical information, drawings and operating documentation through the ECE Client Portal. This guide is designed for engineers, contractors and maintenance personnel who need a fast and reliable way to identify the correct unit and retrieve the right documents without manual searching.
Video guide | 4 minutes 6 Seconds | Booklet included
Written Guide Overview
This written summary mirrors the booklet and gives users a quick reference to the key steps show in the video.
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1
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Locate the AHU asset tag on the fan section door or another prominent external access panel. |
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Scan the QR code with a mobile phone camera, or manually open the asset portal web address shown on the plate |
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Enter the full 18-digit reference number, ideally in groups of three digits, and confirm all digits are correct before submitting. |
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Open the AHU-specific document area and download the required files, such as drawings, controls documents, IOM information and recycling documentation |
What this guide covers
- Using the asset tag with a mobile phone.
- Opening the ECE Client Portal.
- Entering the 18-digit reference correctly.
- Accessing drawings, controls documents and manuals.
- Downloading files for project and maintenance use.
- Troubleshooting access issues
Need further assitance?
If the portal does not load, re-check the internet connection, QR scan and 18-digit reference number. If access still fails, contact ECE support and quote the unit’s reference number. You can reach our team on 01634 729 690 or sales@eceuk.com.