01634 729 690
sales@eceuk.com
CONTACT

How to access AHU Technical Information via Asset Tag

Call us on 01634 729 690

Before You Begin
  • Ensure the asset tag plate is visible and legible on the AHU.
  • Have a mobile phone or browser-enabled device available.
  • Confirm internet access is available before scanning the QR code.
  • Use the official ECE Client Portal only and keep the reference number private.
Quick Overview
  • Locate the QR asset tag on the unit.
  • Scan the QR code or open the portal manually.
  • Enter the full 18-digit reference number.
  • Access and download AHU-specific documentation.
Documents available through the portal
  • Certified Drawing – DWG
  • Certified Drawing – PDF
  • 3D Model – DWG / IFC / STP
  • Controls Philosophy
  • Controls Wiring Diagram
  • Controls Point List
  • Installation, Operation & Maintenance Manual
  • Recycling Manual
Keep This Guide On Hand

Use the AHU asset tag to access real-time, site-specific technical information, drawings and operating documentation through the ECE Client Portal. This guide is designed for engineers, contractors and maintenance personnel who need a fast and reliable way to identify the correct unit and retrieve the right documents without manual searching.

Video guide | 4 minutes 6 Seconds | Booklet included

Download Guide

Written Guide Overview

This written summary mirrors the booklet and gives users a quick reference to the key steps show in the video.

1
 Locate the AHU asset tag on the fan section door or another prominent external access panel.
2
 Scan the QR code with a mobile phone camera, or manually open the asset portal web address shown on the plate
3
 Enter the full 18-digit reference number, ideally in groups of three digits, and confirm all digits are correct before submitting.
4
 Open the AHU-specific document area and download the required files, such as drawings, controls documents, IOM information and recycling documentation
What this guide covers
  • Using the asset tag with a mobile phone.
  • Opening the ECE Client Portal.
  • Entering the 18-digit reference correctly.
  • Accessing drawings, controls documents and manuals.
  • Downloading files for project and maintenance use.
  • Troubleshooting access issues

Need further assitance?

If the portal does not load, re-check the internet connection, QR scan and 18-digit reference number. If access still fails, contact ECE support and quote the unit’s reference number. You can reach our team on 01634 729 690 or sales@eceuk.com.

Make a design enquiry